We offer a 7-day return and exchange window from
the date of delivery.

You may:

● Exchange the item for a different size (same style)

● Choose a different style altogether

● Opt for credit voucher valid
for 90 days


Note: We currently do not offer refunds.

 Final Sale / Clearance items are not
eligible for return or exchange unless the item was not delivered.

Urban Birdie’s sizing
is designed to be slightly roomy for
comfort and longer wear.

 If your child is petite, we recommend ordering one
size down.

Still unsure? Write to
us at care@urbanbirdie.in with your
child’s age, height, and weight, and
we’ll be happy to help.

Yes! We offer Cash on Delivery for select pin codes
across India.

 If eligible, the option will appear at
checkout.

 Please note, a small COD handling fee may apply.

Orders are usually
shipped within 1-2 business days.

 Delivery typically takes 2-7 business days depending on your
location.

 Once dispatched, you’ll receive an email
with your order tracking link.

To maintain the beauty
of your handcrafted piece:

● Hand wash separately in cold water

● Use mild, chemical-free detergent

● Do not soak, scrub, or wring

● Avoid bleach

● Dry in shade

● Iron on low heat, reverse side recommended

Note: Indigo-dyed garments may
bleed slightly during the first few washes. This is normal and a mark of authenticity — a reflection of our use of natural dyes and traditional craftsmanship.

Yes! Every Urban
Birdie garment is handcrafted using
natural fabrics and traditional block
printing techniques.

 Slight variations in color, print, or
stitching are not defects — they’re part
of the charm of owning something truly unique and handmade.